Privacy Policy
Last updated: March 2026
Zinovi, Co. ("Zinovi," "we," "us," or "our") operates the Zinovi platform at zinovi.xyz, a marketplace connecting salon and studio owners, beauty professionals, and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
Table of Contents
1. Information We Collect
Account Information
When you create an account, we collect information provided through Google Single Sign-On (SSO), including your name, email address, and profile photo. You may also provide additional information such as a display handle, career title, bio, phone number, and location.
Profile and Listing Content
If you are a place owner, we collect information about your spaces including photos, descriptions, pricing, amenities, availability schedules, and address. If you are an artist, we collect your professional profile information, service offerings, and portfolio content. All users may upload photos and other media to the platform.
Payment Information
Payment processing is handled by Stripe. When you make or receive payments, Stripe collects your payment card details, bank account information, and billing address. We do not directly store your full credit card numbers or bank account details on our servers. We do store transaction records including amounts, dates, and Stripe identifiers.
Messages
We store messages exchanged between users through our platform messaging system. Messages are transmitted via WebSocket connections and stored to maintain conversation history.
Usage and Analytics Data
With your consent, we collect analytics data through Firebase Analytics, including pages visited, features used, device type, browser information, and general interaction patterns. This data helps us understand how the platform is used and where we can improve.
Location Data
We collect location information that you provide when listing a space (address) or searching for spaces. We may also use your general location (city or region) to show relevant results. We do not track your precise real-time location.
2. How We Use Your Information
We use the information we collect to:
- Create and maintain your account
- Display your profile, listings, and content to other users
- Match artists with available spaces and clients with artists
- Process payments between place owners, artists, and clients through Stripe
- Facilitate communication between users via our messaging system
- Send transactional notifications (booking confirmations, payment receipts, messages)
- Improve and optimize the platform based on usage patterns (with your consent for analytics)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate the platform. Each has its own privacy policy governing how it handles your data:
Firebase (Google)
We use Firebase for authentication (Google SSO), analytics (with your consent), and media storage (photos and uploads). Firebase is operated by Google and subject to Google's Privacy Policy.
Stripe
We use Stripe to process all payments on the platform, including rental payments, service bookings, and payouts to place owners and artists. Stripe collects and processes your payment information directly and is subject to Stripe's Privacy Policy.
Render
Our application is hosted on Render. Render may process server logs that include IP addresses and request metadata. See Render's Privacy Policy.
5. Data Sharing
We do not sell your personal information to third parties. We share your information only in the following circumstances:
- With other users: Your public profile, listings, and reviews are visible to other platform users. When you book a space or service, relevant contact and booking details are shared with the other party.
- With service providers: We share data with Firebase, Stripe, and Render as described above, solely to operate the platform.
- For legal compliance: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: If Zinovi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
6. Data Retention and Deletion
We retain your account information and content for as long as your account is active. Transaction records are retained for a minimum of seven years to comply with financial and tax regulations.
You may request deletion of your account and associated personal data at any time by contacting us at partners@zinovi.xyz. Upon receiving a verified deletion request, we will delete or anonymize your personal data within 30 days, except where retention is required by law (such as financial transaction records).
When your account is deleted, your public profile, listings, and user-generated content will be removed. Messages you sent to other users may be retained in those users' conversation histories but will no longer be associated with your identity.
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete personal data.
- Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
- Right to data portability: Request a machine-readable copy of your personal data.
- Right to restrict processing: Request that we limit how we use your data in certain circumstances.
- Right to object: Object to processing of your data for certain purposes, including direct marketing.
- Right to withdraw consent: Withdraw consent for analytics cookies at any time through the Cookie Preferences option in the footer.
To exercise any of these rights, contact us at partners@zinovi.xyz. We will respond within 30 days.
8. Your Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
- Right to know: Request details about the categories and specific pieces of personal information we have collected about you.
- Right to delete: Request deletion of your personal information, subject to certain exceptions.
- Right to opt-out of sale: We do not sell your personal information to third parties. As such, there is no sale to opt out of.
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your rights, contact us at partners@zinovi.xyz.
9. Data Security
We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure authentication through Firebase, and PCI-compliant payment processing through Stripe. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you become aware of any unauthorized access to your account, please contact us immediately at partners@zinovi.xyz.
10. Children's Privacy
Zinovi is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that a user under 18 has created an account, we will promptly delete the account and associated data. If you believe a child under 18 has provided us with personal information, please contact us at partners@zinovi.xyz.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the platform or by email. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise any of your data rights, contact us:
See also our Terms of Service